Promotion 08 October 2023 - 01 November 2023: The 20 best merch reviews will get a 20% off coupon ! Terms and conditions apply.
Data
By using this website, you agree to having your data automatically collected, stored, and processed for purposes including spam prevention, order tracking, customer interactions, and displaying comments and reviews which may be of interest to future visitors of the website (referred to as ‘public interest’).
Types of Data Collected
By using this website, you agree to the collection, storage, and processing of your data. The types of data we collect include:
- Identifiable Information: Such as your name, email address, physical address, and phone number.
- Technical Data: Including IP address, browser type and version, device information, location data, and cookies.
- Content Interaction Data: Details of the pages you visit, links you click, time spent on our pages, and content you download.
- Transactional Data: Your purchase history and related payment information.
- Communication Data: Including comments you leave, contact form submissions, and chat logs.
For more detailed information on how we handle your data, please refer to our Privacy Policy.
Data Retention Periods
- Account Registration Data: We retain data related to your account as long as you remain an active member of our community. If your account is deleted or becomes inactive for more than 2 years, we will delete or anonymize your data.
- Mailing List Data: Your subscription data is retained until you unsubscribe from our mailing list. Upon unsubscribing, we will delete your data within 30 days.
- Support Data: Data from support interactions is retained for 1 year after the last interaction to assist with any future inquiries.
- Purchase Data: We retain transactional and financial data for 7 years for legal and accounting purposes. Please note that for order fulfilment, some of your data may be shared with third-party providers like Printify. We recommend reviewing their data handling practices.
- Anonymized Data: Data that has been anonymized may be retained indefinitely as it cannot be used to identify individual users.
For more detailed information on how we handle your data, please refer to our Privacy Policy.
Third-party Services
- Email Providers:
- Sending Emails: We utilize Amazon SES to send emails to our users. This ensures that our communications are timely and reliable. Through this service, email addresses, names (if included), and the content of the emails are shared with Amazon SES. You can review Amazon SES’s privacy practices here.
- Receiving Emails: Our email service provider for receiving and managing emails is Titan.email. When you send us an email, your email address, name (if included), and the content of the email are processed by Titan.email. For more information on how Titan.email handles data, please review their privacy policy here.
- We ensure that our third-party email service providers have robust data protection measures in place to safeguard your data.
- DNS and CDN Provider:
- We utilize Cloudflare to enhance the performance and security of our website. Cloudflare provides us with DNS services, spam and bot protection, and CDN optimizations.
- In the process of delivering its services, Cloudflare may process data such as IP addresses, system configuration information, and other data related to website traffic. This processing helps in ensuring a smooth user experience and protecting our website from malicious activities.
- Cloudflare has robust data protection measures in place to safeguard the data it processes. For a comprehensive understanding of how Cloudflare handles data, please review their privacy policy here.
- Web hosting:
- Our website is hosted by Hostinger, a leading web hosting service provider. This ensures that our website is available and accessible to you, our valued users.
- As our hosting provider, Hostinger may store website data, backups, and potentially logs that capture user interactions with our website. This storage is essential for the functionality, maintenance, and security of our website.
- Hostinger employs robust data protection measures to safeguard the data it manages. For a comprehensive understanding of how Hostinger handles data, please review their privacy policy here.
Data Transfers
- Our website is hosted in the USA, specifically in AZ. However, some of the services we utilize, including AWS services, process and store data in the EU, specifically in Stockholm.
- We ensure that all data transfers between the USA and the EU are compliant with relevant data protection regulations, including the EU’s General Data Protection Regulation (GDPR). We have implemented appropriate safeguards to protect your data during these transfers and while it’s stored in these locations.
For more detailed information on our data handling practices, please refer to our Privacy Policy.
Data Requests
You can make a request to see data Story Crimes stores on you, as well as to delete all of your data. These processes can take up to 30 days after the requests have been received. If you continue using this website after your data is deleted, you agree that your data may be collected again.
See the Privacy Policy for further details.
Content
“Content” here is defined as the intellectual and creative works produced by Story Crimes.
Story Crimes considers itself a Content Creator brand, and the monetization strategies exist only to support the content being delivered for free. Best efforts are made to make the freely available content the primary concern.
Except where otherwise stated, Story Crimes owns the copyright to all content posted on the blog, YouTube, Patreon, Newsletter and any other platforms or services where Story Crimes is active.
User Rights
All content on this website posted by the Story Crimes team, including but not limited to text, graphics, logos, and multimedia works, is the property of Story Crimes and is protected by copyright laws. Users are permitted to access and view the content for personal, non-commercial use. Any reproduction, redistribution, or modification of our content, in whole or in part, without express written permission from Story Crimes is strictly prohibited.
Copyright Infringement Claims
If you believe that any content on our website infringes upon your copyright, please contact us immediately with detailed information about the alleged infringement. We take copyright violations seriously and will promptly address any valid concerns.
Fair Use and Fair Dealing
While our content is protected by copyright, there are certain situations where the use of copyrighted materials without permission is allowed under doctrines like ‘fair use’ in the US and ‘fair dealing’ in Australia. These doctrines permit uses such as criticism, comment, news reporting, teaching, scholarship, and research. However, the application and interpretation of these doctrines can vary by jurisdiction. Users are responsible for ensuring their use of our content aligns with applicable laws in their jurisdiction.
Users should be aware that copyright doctrines similar to ‘fair use’ and ‘fair dealing’ exist in other jurisdictions, each with its own specific conditions and limitations. For instance, the European Union, Canada, and the United Kingdom have their own sets of exceptions and limitations to copyright. Users are advised to familiarize themselves with the relevant laws in their jurisdiction before using our content.
Merchandise
Overview
Story Crimes owns the copyrights to all designs sold on the merchandise.
Care has been taken to choose safe and reliable suppliers for the merchandise. There are limitations to the manufacturing and production techniques used, which means there can be manufacturing defects and variations which are not considered as manufacturing defects. See the Refunds and Replacements Policy for more details.
All merchandise previews are rendered and not photographs of the actual products. There will be some differences from the actual product and the previews.
Story Crimes reserves the right to cancel any orders that appear suspicious or fraudulent.
Warranty
Products are sold ‘as is’ without any express or implied warranties of merchantability or fitness for a particular purpose. This means that, except as expressly stated herein, we make no promises or guarantees about the product’s durability, functionality, or safety.
Product Liability
We take the utmost care to ensure the quality and safety of our products. However, users are advised to use products for their intended purpose and follow any provided safety guidelines. For our EU customers, please note that we adhere to relevant EU consumer protection laws. In the event of a product defect, our liability is limited to the replacement or refund of the product, as detailed in our returns policy.
Returns and Refunds
We have a comprehensive returns and refunds policy in place to address any issues with our merchandise. If you’re unsatisfied with your purchase due to a manufacturing defect or other valid concerns, please refer to our Refunds and Replacements Policy for detailed information on the process and conditions.
Merchandise Agreement
By placing your order, you agree to the above terms, and you understand that the merchandise previews are renders which may slightly vary from the actual product, and you agree to the conditions and limitations of the Refunds and Replacements Policy.
Merchandise Price Transparency
Story Crimes is proud to be a Content Creator brand, and our merchandise serves as a means of monetization. While you might find similar products at different price points elsewhere, our merchandise is unique, featuring original designs by Story Crimes. When you purchase from us, you’re not just buying a product; you’re showing your support for Story Crimes.
Patreon
Supporting Story Crimes through Patreon is viewed as a generous tip for the free content we provide. While Patreon Memberships might come with certain benefits as a token of our appreciation, these benefits are gestures of gratitude and are not backed by guarantees. We value our Patreon community and, while we reserve the right to close our Patreon account in the future, we appreciate every bit of support we receive.
Newsletter
Story Crimes operates multiple newsletter lists, each with its own frequency. Subscribers must actively join these lists through a double opt-in process. The frequency specified for each list, such as ‘Monthly’ or ‘Weekly’, indicates the maximum regularity of emails from that list. For instance, if you’re subscribed to both ‘Weekly Blog Updates’ and ‘Weekly Merch Updates’, you might receive separate emails from each list within a given week.
By subscribing, you consent to regular email updates from Story Crimes. You can easily unsubscribe at any time by following the instructions in our emails.
Comments and Reviews
Story Crimes values open dialogue and diverse perspectives. While we aim to be as accepting as possible, we reserve the right to moderate, delete, or block comments, reviews, and users that do not align with the respectful and constructive spirit of the Story Crimes community.
Reply Policy
Story Crimes is committed to engaging with our community. While we strive to respond in a timely manner, please understand that due to the volume of comments or requests, there might be delays. We appreciate your patience and understanding.
Code of Conduct
Story Crimes is dedicated to stories and storytelling concepts. We encourage discussions related to these areas. To maintain a positive environment, we ask all members to adhere to the following guidelines:
- Engage in constructive and logical discussions.
- Avoid manipulative or harmful behavior.
- Use respectful language and avoid profanities or sensitive topics.
- Abide by all applicable laws.
- Refrain from spamming or baiting others into rule violations.
Violations of these guidelines may result in moderation actions, including but not limited to blocking or banning from the community.
By interacting with the Story Crimes staff, content and community, you agree to the above terms.
Contact
Story Crimes provides a form that anyone can use, connected to a support ticket system. For efficient resolution:
- For merchandise issues, please use the ‘Report a Problem’ option on your order tracking page.
- For Patreon membership concerns, use the designated Patreon contact method.
- For sponsorship and business inquiries, use the provided business contact.
While we prioritize the above issues, we reserve the right to filter out communications deemed as spam or inappropriate. For a productive conversation, we encourage clear and professional communication.
By contacting Story Crimes, you agree to the above terms as well as the Privacy Policy.